Customer Satisfaction is Our First Priority!
Please feel free to contact us if you have general questions,
comments, and/or suggestions about our store.
We love to hear from our customers!
Do not hesitate to contact us if you have encountered a problem with your order
(ie. shipping, billing, and/or technical issues with our site).
We will gladly assist you to resolve the issue in a timely manner.
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If you would like to request a return and/or refund,
please contact us at the email address below.
Please review our Returns Policy before initiating a return request.
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We will respond to all inquiries within 24-48 hours.
If you prefer that we contact you by phone, please be sure to indicate what time zone you are in and what would be the best time for us to call you.
The Down Source
Business Hours
Monday-Friday 8AM - 5PM EST
